Shipping policy
At Lost & Fray, we’re committed to delivering your orders quickly, securely, and affordably — wherever you are.
Local Shipping (Singapore)
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Standard Shipping: Free for all local orders
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Expedited Delivery: Same day or next day delivery available upon request for SGD 15 - please reach out for confirmation prior to placing the order!
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Orders are processed within 2–3 business days
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Delivery takes 1–3 business days via Ninjavan.
International Shipping
We currently ship worldwide!
Shipping fees and free shipping minimums vary by destination.
Free Global Shipping
We offer free international shipping on all orders overUSD 250 (or local currency equivalent).
If the order does not hit USD250, there is a flat rate shipping rate.
Shipping Rates by Country (for orders under USD 250)
Below are our flat shipping rates for select Asian countries and regions:
| Country | Shipping Fee |
|---|---|
| Hong Kong | HKD 50 |
| Malaysia | MYR 25 |
| Philippines | PHP 800 |
| Indonesia | IDR 200,000 |
| Thailand | THB 500 |
| Rest of the World | USD25 |
Delivery Timeframes
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Orders are typically delivered within 5–10 business days after dispatch
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Delivery timelines may vary by destination due to customs or courier service
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Tracking information will be provided once your order is on its way
- Please note that if you order contains both items that are currently on back-order, then we will hold the shipping until all items are in-stock and make delivery.
We are not responsible for any local customs duties or import taxes that may be applicable in your country. These charges, if any, are to be borne by the recipient upon delivery.
If you have any special delivery requests or questions about shipping to your location, feel free to email us at info@lostandfray.com
Thank you for shopping with Lost & Fray!